Most agencies sell you more leads. We start by finding out whether you need them, then fix whatever’s actually costing you sales. You keep everything we build.
YOUR NUMBERS
Bought straight away. The part most businesses measure and optimise.
Said “not now”. Interested, qualified, and left in the CRM.
Bought later, elsewhere. Revenue the business paid to create and never collected.
YOUR ESTIMATED KEEP RATE
Of the people who enquired and went on to buy, that’s the share who bought from you.
That’s £57,600 a year, from enquiries the business has already paid to create.
An estimate from your inputs, not a forecast.
That’s an estimate. Book a systems audit and we’ll work out your real Keep Rate, in your Recovery Brief.
We measure growth by what a business keeps.
We call it your Keep Rate.
So the business spends more to find new strangers, while the people who already know it, trust it and asked about it go cold in a list nobody’s working. The cause is rarely the sales team, and it isn’t a discipline problem. It’s infrastructure: nothing in the business is built to hold a buyer between “interested” and “ready”.
Revenue moves through all four. Most businesses only ever invest in the first. The fastest return is usually further down.
A front end that brings in the right people: the message, the funnel and the path from first click to booked call.
Fast, consistent follow-up that reaches this week’s enquiries while they’re still warm and turns them into booked, qualified calls.
The buyers already sitting in your list, the ones who said “not now”, went quiet, or got a quote nobody chased, brought back to the table without new ad spend.
Clients who stay, buy again and send people your way.
We find where your biggest constraint sits before we build anything.
We build the system inside your business, in your voice, and run it until it’s producing booked calls.
We train your team, hand you the controls, and stay on for 30 days.
You keep what we build.
It lives in your accounts, with your data. No lock-in, and no retainer to keep the lights on once it’s yours.
You’re good at what you do, and your clients get results. What’s missing isn’t talent. It’s a system that holds on to the people who were interested.
Q spent six years on high-ticket sales floors, taking thousands of calls and closing five-figure deals across B2B and B2C, and watching just as many buyers slip through the follow-up gap.
Tell us about your business. If we can help, we’ll show you where to start. If we can’t, we’ll say so.